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Heart of Change, The
This volume aims to help the reader gain a full understanding of the positive and negative effects of continuous organizational change, and also provides concrete ways to deal with change and turn it into advantage. author: Kotter, John P.; publisher: Harvard Business Schl.P.
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£17.99
at countrybookshop.co.uk
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Simon & Schuster Ltd Enlightened Leadership: Getting to the Heart of Change
Pages: 272, Paperback, Simon & Schuster Ltd
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£6.61
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Harvard Business School Press The Heart of Change: Real Life Stories of How People Change Their Organizations
<I>The Heart of Change</I> is John Kotter's follow-up to his enormously popular first book, <I>Leading Change</I>, in which he outlined a framework for implementing change that sidesteps many of the pitfalls common to organisations looking to turn themselves around. The essence of Kotter's message is this: the reason so many change initiatives fail is because they rely too much on data gathering, analysis, report writing, and presentations instead of a more creative approach aimed at grabbing the feelings that motivate useful action. In <I>The Heart of Change</I>, Kotter, with the help of Dan Cohen, a partner at Deloitte Consulting, shows how his eight-step approach has worked at over 100 organisations. And in just about each case, change happened because the players were lead to see and feel the change. In one example, a sales representative underscores a sense of urgency to change a manufacturing process by showing a videotape interview of an unhappy customer; in another example, a purchasing manager makes his point to senior management about corporate waste by displaying on the company's boardroom table the 424 different kinds of gloves that the company had procured through different vendors at vastly different prices. Well written and loaded with real-life examples and practical advice <I>The Heart of Change</I> towers over other change management titles. Managers and employees at organisations both big and small will find much to draw from. <I>--Harry C Edwards</I>
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£11.21
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Harvard Business School Press The Heart of Change Field Guide
Pages: 239, Paperback, Harvard Business School Press
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£9.89
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